* Goods must be received WELL before 3pm

* A maximum of 50 items will be accepted and sorted at any one visit
(this is to ensure that we have lots of different peoples tastes to choose from coming in daily, and it takes time to sort!

*You will only receive unsold designer labels, and items with a value of more than $15 back. All other unsold goods are sent to our     current charity at the end of their time on the floor
(imagine storing all those unsold goods for 5500 people..where would we put it? )

* Goods are kept on the floor for a minimum of 2 months, and a maximum of 3

(depends when they hit the floor as it can sometimes take some weeks before your goods are priced )

* Most items will be reduced to 1/2 price for their final month on the floor.
(hopefully by doing this we will sell ALL of your goods..after all, you don't get them back if they don't sell, and didn't you bring them in to get rid of them in the first place?? Better to get something than nothing)

* Items must be sorted into correct seasons, (autumn/winter January to July, Spring/Summer August to Christmas) and presented washed and ironed

(After all, who's going to buy a parka in december? And a dirty one at that? Remember that if it doesn't sell you don't get it back, and we know it's not going to sell at that time of year. Crinkled clothes also look awful on the racks)

* A consignment fee will be charged on the sale of your items
(nothings cheap these days, and the labor it takes to prepare your goods for sale isn't cheap either...think power, storage, super, work cover, wages, hangers, tags, advertising, rates, rent, insurance..it goes on and on)

* If you wish someone else to pick up your money, they must have written authorization in order to do so
(protects all parties)

* Fees are subject to change without notice
(sadly things go up from time to time, and our fees need to keep pace with those changes)

* Goods to be returned to you (those over $15 or designer) will only be held for a period of 1 month after they have been removed from the floor.
(storage space is a problem.)

* Hand me Downs prefers to set the prices on all goods.

(If you have specific price in mind, for large items please discuss it with us)

* If while your goods are on the floor, we have an influx of the same or similar items, the laws of supply and demand will mean that these particular items will have their prices reduced due to large quantity
(imagine, your high chair cost $300, so we price it accordingly second hand. The next day, we get in another 4 of the same highchair, hence the price comes down on all of them.)

* Once your goods are placed for sale, they are to remain in store for the entire sale period unless otherwise agreed
(especially small, hard to locate items)

* Hand me Downs reserves the right to reduce prices as required in order to sell an item
(sometimes we need to strike while the iron is hot, other times we may find a fault)

* Fees are deducted from the FINAL sell price once an item has sold
(This way we are not taking fees from $100 when the item has been reduced to $60)

* You must contact us to find out how much you are owed. Cash will be paid in most cases. Amounts over $100 will require minimum 24 hours notice for each $50
(ie, for $200 you would need to give us 4 working days notice. For people moving away, we can organise bank deposit. Cheque payments attract a fee)

* We will not contact you to remind you of goods to be picked up or money owing
(that's up to you. It just takes a quick call on your behalf once a month to find out what your account status is)

* GST will be charged to you as the seller against our consignment (service) fees
(sadly we have to charge GST on our commission. You are using our service, and it's a goods and service tax)

* Goods you place for sale must be yours to sell, free of debt. We are obligated to pass your details on to the police if required
(this sounds terrible, but lets face it, there are thieves out there. We find it hard to believe that you would steal baby goods, and then try to sell them on commission, but hey, stranger things have happened!)

* Items are left at owners risk. While all care is taken, we cannot be held responsible for loss or damage sustained
(Sadly some of the public is generally messy, and things get broken, and misappropriated. We try hard to protect your goods, but can't be everywhere at once)

* Money owing will only be held for a total of 1 year since you last used your account.
(The money will be absorbed into the system, and used to upgrade facilities)

If you have any questions about any of the points, please call us to discuss.